I’m so glad I found Ros! I wanted a charm made with my nan’s handwriting on for my mum’s Pandora bracelet. On one side I got my mum’s name and on the other side ‘love mum’ all in my nan’s handwriting from a card she had written to my mum. It was perfect and even better that I have imagined! Ros keeps in contact well and ensures she is making exactly what you want and it was delivered quickly.